Volunteer Coordinator and/or Director, Volunteer Services [Volunteer]

Spokane, United States

Take the lead of RPG Research's volunteer engagement strategy as a Volunteer Coordinator
Part-time, remotely manage RPG Research's international 100+ volunteers spanning 5 continents.


  • Manage new volunteer applications

  • Manage routing & tracking of interview process

  • "Onboarding", and "offboarding" of volunteer staff

  • Manage and grow the existing volunteer programs and partnerships.

  • Connect with universities degree requirements for intern and volunteer hours.

  • Will train appropriate candidates.


  • 150+ volunteers

  • Volunteers scattered across 5 continents and many time zones

  • We have grown from 10 volunteers in 2018, to over 120 in early 2020. Will likely grow to 250-500 within in the next 2 years.


  • Strong work ethic (reliability)

  • Strong communicator (keep in the loop)

  • Willingness to commit to 1+ year as volunteer

  • Commit to 2 to 8 hours per week (flexible schedule)

  • Must pass background check
    Will train, but prefer someone with 1+ years experience managing volunteers.

                More Details, Special Skills/Knowledge

                • Strong collaboration skills and ability to work effectively with RPG Research donors, volunteers, agencies, and community representatives

                • Ability to set and achieve short and long-term goals individually and for a team

                • High degree of personal responsibility, integrity and strong work ethic

                • Demonstrated skills in the areas of administration, project management, and volunteer program development

                • Ability to react quickly to change and make decisions in a fast-paced environment.

                • Works well under pressure and is flexible, creative, enthusiastic, and knowledgeable of the community and possess a high commitment to working to achieve RPG Research's

                • Excellent verbal and written communications skills.

                • Professionally supportive of organizational mission, policies, staff, etc.

                Position Summary

                • Primary responsibility is to develop, engage, coordinate, and support RPG Research's volunteering programs and tracking progress of each volunteer's related volunteer training.

                • Additionally you will coordinate presenters for staff trainings and working with community members who want to donate services, funds, products, or other resources helpful to our volunteers and volunteer training. The Coordinator may also conduct occasional internal staff training sessions.

                •  Volunteer database management.

                •  On-boarding processes.

                •  Working with non-profit organizations.

                •  Working with staff internationally in many different time zones.

                • Workplace Location(s): 100% Online. Also welcome if in Spokane area, but working with clients across 5+ continents.

                • The 501(c)3 non-profit research and human services charitable organization RPG Research (http://www.rpgresearch.com ) has openings for a volunteer and training coordinator position.

                • This is a volunteer unpaid opportunity.

                • Reports To: CEO & Vice President.

                • Days/Hours: Part-time, Average 5 hours/week (2 - 10 hours per week). Flexibility to work evenings or weekends as needed for organization and community programs and events, and to work around your regular schedule.

                Essential Job Functions:

                •  Coordinate and provide support for the organization’s volunteer program, including regular volunteers, one-time and group volunteers (particularly for RPG Research's community regular programs, fundraiser drives and special events), and donated services.

                •  Coordinate onboarding and training of volunteers and maintain volunteer records.

                •  Coordinate and schedule external staff training presenters and opportunities.

                •  Assist with other coordination, administrative, and scheduling tasks within the department as needed.

                •  Assist with department and organization events, initiatives, and presentations as needed.

                Learn more about RPG Research's Vision

                Computer Skills
                • Use of Odoo / OpenERP Enterprise Resource Planning systems software, HR processes for volunteers, etc.

                • Libre Office or Microsoft Office Suite, including strong spreadsheet skills

                Education and Experience:

                • 1+ years experience working with volunteers in leadership role.

                • 1+ years working with volunteers and/or a non-profit organization.

                Skills Required:

                •  Excellent verbal and written communication skills, including interpersonal communication and public speaking skills.

                •  Passionate and engaging.

                •  Proactive, energetic, self-motivated, solution-oriented team player.

                •  Outstanding organization and time-management skills.

                •  Proficient computer skills, especially Libreoffice or Microsoft Word, Excel, Outlook, and PowerPoint.

                • Will train, but prior experience with OpenERP or Odoo very helpful.


                •  Remote Work

                •  Flexible schedule

                •  Volunteer hours may be applicable to educational program requirements depending on your institution and degree.

                •  Possibility of internship hours and credits depending on institution and degree program.

                • Salary: $0.00 /year (unpaid volunteer)

                Application Questions

                •  How many years of volunteer experience do you have?

                •  How many years of volunteer coordinator experience do you have?

                •  How many years of volunteer management experience do you have?

                •  How many years of volunteer program experience do you have?

                •  Do you speak Arabic?

                •  Do you speak English?

                •  Do you speak French?

                •  Do you speak German?

                • Do you speak Italian?

                •  Do you speak Japanese?

                •  Do you speak Mandarin?

                •  Do you speak Portuguese?

                •  Do you speak Russian?

                •  Do you speak Spanish?

                •  Are you willing to undergo a background check, in accordance with local law/regulations?

                Job Complexity:
                Personal Evolution:
                Variability of the Job:
                Job Security:
                Overachieving Possibilities:
                Team / Company Size:

                10 / 40 people

                Avg Deal Size:


                Sales Cycle:

                3 months

                Company Growth:

                50% YoY

                Company Maturity:



                Healthcare, dental, vision, life insurance, Flexible Spending Account (FSA), Health Savings Account (HSA)


                Vacation, Sick, and paid leaves

                Save on commute

                Pre-tax commuter benefitsbr
                (parking and transit)

                Discount Programs

                Brand-name product and services in categories like travel, electronics, health, fitness, cellular, and more

                Prime location

                Only a couple blocs from BART, Caltrain, Highway 101, carpool pickup, and Bay Bridge.

                Sponsored Events

                Tuesday Dinners, Monthly Lunch Mixers, Monthly Happy Hour, Annual day event

                Sport Activity

                Play any sport with colleagues and the bill is covered

                Eat & Drink

                Peet's and Philz coffee provided all day to order and pantry snacks